Exchanges ⚡

How to Request an Exchange

All exchanges are for items that are defective, damaged, or not as described. Follow these steps to request an exchange:

• Ensure your item is unused (unless defective) and in original packaging.
• Take clear photos of the defect or damage.
• Include your order number in your message to our support team.
• Contact our Support Team 💬⚡ to start the exchange process.
• We will review your request and provide instructions, including a prepaid return label if applicable.

Important Notes

• All exchanges must be requested within 7 days of delivery.
• Return shipping costs are generally the customer’s responsibility unless the item was sent incorrectly or defective.
• We reserve the right to deny exchanges for items damaged due to misuse.

Contact Support

Ready to start your exchange? Click below to contact our team:

Contact Support 💬⚡